Complaining about the police
On this page:
Complaining About the Police
All members of the Police have to abide by strict rules on how they behave and deal with members of the public. They are expected to:
- Act with honesty and integrity
- Treat members of the public and their colleagues with respect
- Not to abuse the powers and authority police officers are granted
- Act in a manner that does not discredit or undermine public confidence in the police service.
You are legally entitled to make a complaint against a member of the Police if you:
- Have received treatment you felt was inappropriate
- Witnessed the inappropriate treatment
- Been affected as a result of a friend or relative being treated badly by the Police
- Are acting on behalf of any of the above with their written permission
West Mercia Constabulary has a Professional Standards Department to help resolve and in some cases investigate complaints about the conduct of police officers, police staff and special constables.
If you would like to make a complaint you can:
- Go to your local police station
- Send an e-mail to: professionalstandards.hq@westmercia.pnn.police.uk
- Write to us at: Professional Standards Department, West Mercia Constabulary, Hindlip Hall, Worcester WR3 8SP
- Telephone us on 0300 333 3000
Alternatively you can click on the link below which will take you to the Independent Police Complaints Commission (IPCC) website which has details and advice on how to make a complaint.
http://www.ipcc.gov.uk/index/complaints/info_leaflets/htmac_leaflets.htm
http://www.ipcc.gov.uk/index/complaints/info_leaflets/intro_ipcc_leaflets.htm